In a June 2020 memo to employees, Charles W. Two years ago, in light of the national reckoning on race that followed the murder of George Floyd, Wells Fargo was among the companies that pledged to increase diversity. Most of Wells Fargo’s top management turned over in 2020 after a scandal involving the creation of fraudulent accounts damaged the bank’s reputation and led to more than $4.5 billion in fines. But those rules were from an earlier era that the bank’s current leaders had nothing to do with, she added. Burton said she was aware that informal directives about hiring diverse candidates had long circulated inside the bank. “To the extent that individual employees are engaging in the behavior as described by The New York Times, we do not tolerate it,” Ms. In an emailed statement, Raschelle Burton, a Wells Fargo spokeswoman, said the bank expected all employees to follow its hiring policies and guidelines, which are communicated across the firm.
All but three spoke on the condition of anonymity because they were afraid of losing their jobs at Wells Fargo or their new employers. The interviews, they said, seemed to be more about helping Wells Fargo record its diversity efforts on paper - partly in anticipation of possible regulatory audits - rather than hiring more women or people of color. Five others said they were aware of the practice, or helped to arrange it.
Bruno is one of seven current and former Wells Fargo employees who said that they were instructed by their direct bosses or human resources managers in the bank’s wealth management unit to interview “diverse” candidates - even though the decision had already been made to give the job to another candidate. Bruno was dismissed for retaliating against a fellow employee.
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